AV Flexologic is a family owned company which supplies high-end prepress machinery for the printing processes in the consumer packaging industry. AV Flexologic is the world market leader in its field, supplying very accurate, robotic equipment in over 100 countries worldwide. With a range of unique and innovative products, an average of 20% growth is achieved each year. Over the last 5 years the organization has been growing from a relatively small organization with 30 employees to a group of companies with over 200 employees, with AV Flexologic being the largest company in the group.

We are looking for candidates who will improve the service and support to our customers. Together with your team you go the extra mile to provide:

  • Installations of new equipment
  • Planned maintenance according to contract
  • Remote support or on-site breakdown maintenance as requested

It is a dynamic position seen as a key strategic opportunity within the company, where you combine your commercial skills, leadership and technical affinity. The development of your team and providing unique and excellent service to the customer is what you as Service & Support Manager and your team go for!


  • LEAD the team of in-house support staff & the Field service engineers
  • You optimize the service level to our customers
  • You ensure that the planning runs smooth
  • You implement procedures and systems effectively
  • You maintain proactive contact with the MT and the rest of the AV-team

To result in high customer satisfaction, great employment engagement and a profitable business.

Qualities of the position holder:

  • HBO/WO education (Mechanical Engineering/Mechatronics etc.)
  • You have at least 3 years of recent management experience in a commercial organization
  • Your proactive attitude and your ability to quickly master things are important
  • You also have excellent organizational and social skills and you are good at prioritizing
  • Good command of Dutch and English language
  • You are service-oriented, structured, solution-oriented (pragmatic if necessary)

What do we offer:

  • A pleasant and informal working atmosphere, including team events such as trips on the AV-Boat
  • Room for own initiative, independence and accountability
  • Good salary
  • 25 vacation days
  • 8% holiday pay
  • Good pension plan

For questions about the position you can contact our HR Department through: HRM@flexologic.nl